How do I choose the right gift for someone?
Consider the person's interests, your relationship, and the occasion. Personalised gifts that reflect shared memories or personal interests are particularly meaningful. If unsure, our customer service team is always here to help with recommendations.
What makes a gift truly special?
A gift becomes truly special when it is thoughtful, suits the recipient's tastes, and includes a personal touch. Our personalised gifts, which can feature names, special dates, heartfelt messages, or photos, are designed to create lasting memories.
How can I ensure my gift is presented in a memorable way?
We offer elegant gift wrapping options to enhance the presentation of your gift. Additionally, you can include a personal note or poem to make the gift-giving moment even more memorable.
What personalised gift options are available?
Our range includes custom keyrings, engraved keepsake boxes, personalised home decor, and more. Each item is crafted with care to ensure it meets your needs and expectations.
How do I personalise a gift?
All of our gifts can be personalised. Just add your personalised details in the 'Personalisation' section on the product page. You can add names, dates, special messages or quotes. Many of our products also offer photo personalisation. For specific requests, contact us directly.
What areas do you deliver to within the UK?
We deliver to all major areas across the United Kingdom, including England, Scotland, Wales, and Northern Ireland. Our delivery network covers rural and urban areas, ensuring that no matter where you are, you can enjoy our personalised gifts.
How long does delivery take for UK-wide orders?
Delivery times can vary based on the specific product ordered. Generally, our turnaround time is between 1-2 weeks from the order date. Please check the specific product page for more accurate processing and delivery times.
What if I need a gift delivered urgently?
For urgent deliveries, please contact us directly to discuss expedited shipping options. We'll do our best to accommodate your needs.
Can I pick up my order instead of having it delivered?
Currently, all orders are delivered directly to your chosen address to provide convenience and ensure safety. We do not offer a pick-up option at this time.
Can I include a personal message with my gift?
Absolutely! You can add a personal message to most orders. Look for the option when personalising your gift, or add a note at checkout.
Can personalised gifts be eco-friendly?
Absolutely! Look for gifts made from sustainable materials such as wood, support local artisans like ourselves to reduce shipping impacts, and consider the longevity and usefulness of the gift to ensure it's eco-friendly.
What types of personalised gifts can I find in your online gift shop?
We offer a wide range of personalised gifts including custom keyrings, engraved keepsake boxes, personalised decor, and more. Each item is crafted with care to ensure it meets your gifting needs.
Do you offer gift wrapping for orders delivered in the UK?
Yes, we offer elegant gift wrapping options to make your presents even more special. You can select this option at checkout for a small additional fee.
Are there any discounts for first-time buyers in the UK?
Yes, first-time customers can enjoy a discount on their first purchase. Please subscribe to our newsletter to receive your 15% welcome discount code and stay updated on our special offers.
Do you offer discounts on personalised gifts?
Yes, we do offer discounts on our personalised gift collection. The best way to stay informed about upcoming sales and exclusive offers is to sign up for our newsletter, which also offers 15% off your first order when you sign up!. Additionally, we provide special promo codes during certain times of the year, such as around our store anniversary or major holidays. Don’t forget to check our website regularly or follow us on social media - @makememento, for the latest deals.
Do you offer gift cards for your gift shop?
Yes, we offer gift cards that can be used to purchase any item in our online shop and delivery across the UK. Gift cards are a great flexible option, allowing your recipient to choose their perfect gift. They can be delivered electronically or physically, depending on your preference. This makes it easy to send a thoughtful gift, especially if you're unsure about the specific preferences of the recipient.